Chisum ISD announced it was notified by Verizon making the district aware of a “very small number – less than .001%” of some internet hotspots Chisum students use for distance learning have overheated and caused heat-related damages.
“Verizon and the device manufacturer are investigating the cause of those incidents, and we are working with Verizon to provide options for exchanging the district hotspots,” the district said earlier today.
“This is a top priority for us, and as soon as we have more information available, we will be in contact with individuals who have hotspots with details on how to exchange them.”
To help promote the safe operation of all devices, the manufacturer suggests the following best practices:
- Use only approved charging cables, including the cable provided.
- Unplug your device once it’s fully charged. Devices should not be left plugged in continuously.
- When not in use, power down your device.
- Place your device on a flat, solid and sturdy surface such as a floor or table.
- Ensure your device is not covered for proper ventilation.
- Keep devices near room temperature when in use.
- Do not expose the units to extreme temperatures for extended periods of time.
- Do not expose the unit or its battery to water or other liquids.
- Do not drop the units and do not insert foreign objects into the battery or unit.
“Technology continues to play a critical role in the educational process. If you have any questions or concerns about the technology issued to you, please submit a ticket to the Chisum ISD Technology Department here.”