Nearly 273,000 RAM trucks are being recalled because the radio software may prevent the rearview image from displaying, increasing the risk of a crash.
The National Highway Traffic Safety Administration (NHTSA), Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles.
The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters are expected to be mailed November 17, 2023.
Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 97A.