STIHL Incorporated at 800-233-4729 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.stihlusa.com/safety/recalls/msa300 or www.stihlusa.com and click on “Information” and then “Recalls & Notices” and then “MSA 300 Recall” for more information.
Recall Details
This recall involves the braking system of the STIHL MSA 300, a battery-powered chain saw. The chain saw is gray and orange. “STIHL” and “MSA 300” are displayed on the side of the chain saw. The recalled chain saw’s serial number is located on a label on the rear hand guard. Serial numbers lower than 447457319 are included in the recall.
Consumers should immediately stop using the recalled STIHL MSA 300 chain saw and bring it to an authorized STIHL servicing dealer for the free replacement of the brake drum and brake band.
None reported
Authorized STIHL independent dealers nationwide from October 2022 through July 2023 for about $800.