Cash App is investigating the cause of a “technical” glitch after users claimed they were being charged double and those affected have been refunded, said the company on Tuesday.
“We’ve fixed the problem and will refund any amount that was incorrectly charged by the end of the day,” the company said Tuesday. “We know situations like these can be frustrating, and we’re sorry for the difficulty this may have caused. We’re dedicated to protecting every account and transaction on Cash App, and we’re always working to improve the experience.”
Cash App said it would notify affected customers.
Cash App didn’t say what caused the glitch other than it was a “technical issue.”
