People’s Bank in Paris said Tuesday they were going to comply with Federal guidelines and close their lobby services at their Lamar Ave. bank.
“In an effort to better protect the health and well-being of our employees, customers, and our community as a whole, Peoples Bank will temporarily restrict the use of our lobby and offices to Bank employees only,” they said in an online statement.
Effective at 5:00 pm on Tuesday, Mar. 17, the lobby at 2805 Lamar Ave. as well as all other offices will not be open to the public.
However, their ATM and drive-thru facilities at the Lamar Ave. location will remain open and will become the primary method of handling customer’s needs during this period. During this time, they will extend the services offered in their drive-thru, to include, for example, cash advances, cashier’s checks, and debit card needs.
“In addition to the drive-thru facilities, our night depositories, located both at our 35 S. Plaza location and at the 2805 Lamar Ave. location are available for your deposit or loan payment needs,” they said. “Any other functions that are typically only available in our lobby or offices, such as loans, new accounts, or access to safe deposit boxes shall be coordinated by a Bank employee to find the best way to accommodate our customer’s needs.”
Furthermore, they encourage all customers, when possible, to use their Online, Mobile and Touchtone Banking services, including the Mobile Deposit feature available in the Mobile Banking application.
Customer service representatives will continue to be available via the phone at 903-783-3800 and e-mail at peoples@pbparis.com.
“We encourage you to reach out to us with your banking needs to minimize customer service impact. We will also continue to provide updates on our website www.pbparis.com as the situation changes,” said the bank.
