Lamar National Bank and First Federal Bank in Lamar County have joined the growing list of banks to close their lobbies to the public in an effort to help prevent the spread of the coronavirus COVID-19.
LAMAR NATIONAL BANK
Beginning Wednesday, March 18, we will close the lobbies of its reno and Paris branches but will remain fully staffed to service through our drive-thrus, by phone, internet, mobile, and atm access.
“We take our customer’s and employee’s health and well being very seriously,” said president Greg Wilson. “The Center for Disease Control is recommending social distancing and limiting gatherings to 10 our less to help slow the spread of coronavirus. We are committed to helping our community in this respect. simultaneously we will continue to serve all of our customers banking needs.”
Lamar National’s Paris drive-thru is open Monday thru Thursday 7:30 am – 5:30 on Friday the Paris drive-thru is open 7:30 am to 6 pm. the Paris location is also open on Saturday from 9 am-1 pm. the reno location is open from 8:30 am-4:00 pm. the customer service department in Paris has a direct number 903-737-4641 and is open 8 am to 5 pm. our main number is 903-785-0701.
Lamar National Bank offers a full suite of banking products and services online and through your smartphone. go to www.lamarnational.com to open an account, apply for a loan, transfer money, check balances and much more. use our mobile banking app to deposit checks through your smartphone. we also offer 3 convenient ATMs to serve you. an atm is located at both branches and a third is located in the parking lot of the love civic center.
“it is very important for us to provide uninterrupted service,” said Wilson. “while some of our staff is working remotely, all employees are accessible by phone and email. as demand dictates, we may increase customer service and drive-thru hours to better meet our customer’s needs. we hope and pray that our customers, employees, and community stay healthy through this unusual time. we believe the measures we are taking will allow us to continue to serve our customers in the best possible way.”
FIRST FEDERAL BANK
As we face the risk of coronavirus arriving in our service area, First Federal Community Bank, SSB, is taking proactive steps to protect customers and employees. Beginning Wednesday, March 18th, our lobbies and banking centers will close to walk-in traffic. We will provide banking services through our drive-thru lanes and online products.
Access to your safe deposit box can be scheduled by phone. Other appointments can be accepted as necessary by calling 903-784-0881 or your preferred banking center. Drive-thru services downtown will now be open until 5:30 pm every day.
We want to remind you that almost every banking activity can be performed online, by email or by telephone. We urge all customers to utilize the technology our bank provides: our website, mobile website and mobile app. Deposit checks through our mobile app. Withdraw funds at ATMs. Transfers, loan payments, balance inquiries, pay a person transactions and more can be performed online without coming into the bank. We offer a secure communications feature inside all our online products and the ability to send and receive secure documents through our website. In the rare instance you are unable to complete your banking task online, please call for assistance. We will help you.
We anticipate these changes will increase traffic and delays in our drive-thru lanes. We also expect call volumes to increase which may require us to rely upon voicemail which is not the normal practice at our bank. We will respond to calls as fast as possible. We ask for your patience with our employees as we work through these hardships together.
Please try to protect yourself and limit your exposure during this pandemic event. We do apologize for any inconvenience our actions may cause. These decisions were not made lightly. We will continue to monitor and adapt to the evolving situation. Please check our Facebook page, website and your email for future announcements and updates.
“Thank you for letting us serve your banking needs.”
