FedEx will soon offer Picture Proof of Delivery for express and ground residential deliveries.
In an announcement on Wednesday, the company said customers packages that don’t require a signature delivered to residential addresses in “select markets” will be able to access the free feature “soon.”
Picture Proof of Delivery will be free, easily accessible through FedEx tracking tools, and will not require enrollment, making it ideal for large retailers and small businesses to compete and win in today’s challenging environment.
“We count on FedEx to deliver our cookies fast to ensure they stay fresh,” said Jeff Kirshenbaum, owner Kirsh Baking Company. He started shipping with FedEx during the pandemic and says this is something that will take Kirsh’s service to the next level. “Knowing when and where our products are delivered is key because they are perishable. Customers will be able to check their tracking number and see proof the shipment has arrived, which gives us an advantage in this competitive e-commerce market.”
Picture Proof of Delivery will be available soon to FedEx Delivery Manager users in select markets, followed by a general release in the United States and Canada just in time for the busy holiday shipping season. You can find detailed information at fedex.com/pictureproof.
Customers can always take control of their deliveries with FedEx Delivery Manager. It empowers users to customize home deliveries to fit their schedules, redirect deliveries to alternative delivery locations, or even leave instructions for the courier. Customers can select preferred delivery instructions and receive a notification when their package is delivered along with a photo of the package. Enrollment is free.